We offer a 30-day return policy. Anything past 30 days is not returnable for exchange or refund. Any items returned must not be opened/unused with the product seals intact. The original packaging must not be altered. Due to the nature of the chocolate bars and the sensitivity to shipping, these must be shipped back with a cold pack to ensure it doesn’t melt. If any products are received at our facility damaged, opened or otherwise not in new condition we will not be able to offer a refund or exchange.
Upon receipt of the returned items, you will be notified via email that items have been received. An update on refund status will also be included. Upon review of the product if approved the funds will be returned to your credit card or appropriate payment method less the cost of shipping within 30 business days.
Mail your returned products to:
5609 4th Avenue South
Seattle, WA 98108
Note, for returns that are larger in nature over $100 we advise you ship with a trackable shipping service and insurance.